Question 1

Introduction

Accepted Answer

1. What is PersonalBridge?

In the POD market, sellers always try to create good products to attract more customers and provide customers with the best online shopping experience. And we all know that selling Personalised products are led the trend in the POD industry currently.

So, If you are planning to sell customized products online, you easily get started with our newly launched application PersonalBridge - which provides a personalized solution for POD products with many outstanding features compared to other similar apps on the market.

Let’s sign up at https://dashboard.personalbridge.com/register and use it for free and experience the advantages of PersonalBridge now.

${frame}PersonalBridge overview of features in the app

2. PersonalBridge's processing procedure

Upload cliparts:

Upload and organize your clipart by category to manage and use easily.

See more tutorials for creating and managing cliparts.

Create and configure artworks

Upload and configure your artwork with the artwork editor, you can configure personalized layers accordingly.

See more [tutorials on creating and managing artworks.

Question 2

General Settings

Accepted Answer

Order trackings

Once an order is fulfilled, the fulfillment system will provide a tracking code, which you can check to get updates on the shipments. It will help you to support your customers better, as well as resolve some unexpected issues like delay, late ship or lost package…

with PersonalBridge, we support you using TrackingMore, an all-in-one global package tracking tool. All you need to do is to enable its function and enter your TrackingMore API key. As soon as the items are shipped, tracking codes will be submitted to your online store and notifications wll be sent to the buyers.

Use tracking code management function with TrackingMore API

To use this function, you need to access menu Settings -> General, enable and enter TrackingMore API key, then modify delay time in order that the system schedules to push tracking codes to store when tracking codes change to the appropriate status.

In addition, you can set the actions that the system provides when your TrackingMore API request is expired. Then we can support to push the tracking codes to store after N days or without any actions.

Fill in TrackingMore API key

To get API key from TrackingMore, you can go to menu Get API Key on TrackingMore Website or access URL link below: https://my.trackingmore.com/get_apikey.php?lang=en, if you don't have any API key, you can enter API Key Name and click Generate, the system will gen

Question 3

Orders Processing

Accepted Answer

Overview

When you use the PersonalBridge app, new orders will be sent to PersonalBridge. The system will receive the orders' information and display them in the Orders section.

Primary status of the order

Review Design

When an order is transferred to the system, it will have a Review Design status, the system will create a design file based on the custom information of the order. This is an important status, you need to review and approve or reject the design.

You can upload another design instead of using a system design file through the upload custom function. In addition, you can also use the Regenerate function to recreate a new design file or use the download function to download the design file.

In case you need to edit the order's customization information, you can use the Edit Customization function to edit:

The system will display an intuitive editing screen to easily edit the information. After editing, click Save Changes to save the changes, the system will recreate the design file as soon as you click Save Changes.

After carefully checking the design file or uploading your own new design file, you need to select **Accept Desi

Question 4

Connect New Store To PersonalBridge App

Accepted Answer

Overview

With PersonalBridge app, we help sellers connect unlimited number of stores to the same seller account.

Connect Shopify with PersonalBridge App

Method 1:

Step 1: In the seller dashboard, navigate to Settings -> Online Stores -> Add New.

Step 2: Choose platform: Shopify and fill in store title and domain

Note: You need to use domain as follows: https://store_name.myshopify.com

Step 3: After the system redirects you to Shopify store, click Install unlisted app to install the app

Method 2:

Step 1: Prepare the URL to install the PersonalBridge app

To install the PersonalBridge app via a URL, create a url with the following structure:

https://domain/admin/oauth/authorize?client_id=f413b83913bfd2684978a7f9969b6cbb&scope=read_script_tags,write_script_tags,read_products,write_products,read_product_listings,read_collection_listings,read_orders,write_orders,read_customers,read_themes,write_themes,read_content,read_fulfillments,write_fulfillments,write_merchant_managed_fulfillment_orders,read_shipping,write_shipping, read_discounts,write_discounts,read_inventory&redirect_uri=https://api.personalbridge.com/auth_callback/shopify&state=none

Please replace your d

Question 5

API Configuration For Fulfillment Services

Accepted Answer

Configure API key for Scalable Press

Step 1: Get the API key from Scalable Press.

In the Scalable Press dashboard, select the profile icon and navigate to the API Details menu.

Step 2: Fill in the API for Scalable Press Fulfillment.

Select API Configs from actions:

Enter the API key obtained in step 1 and click Save Changes.

Step 3: Fill in the webhook for Scalable Press Fulfillment.

Scalable Press's system requires you to fill in the webhook on the Scalable Press dashboard to be able to update the tracking code automatically.

To get the webhook value, you can click this link to copy the value or enter the following value https://fss.niftyjs.com/api/scalablepress-wh

In the Scalable Press dashboard, you need to navigate to the menu Account or visit the following link [https://scalablepress.com/manager/v2/settings/account](https://scalablepress.com/manager /v2/settings/account), then enter the value of webhook in part 1 and press Save to save.

Question 6

Fulfillment Services Overview

Accepted Answer

What is Fulfillment service?

In the field of POD, fulfillment service is printer suppliers that receive your orders to print and ship them to customers.

Builtin fulfillment services

In PersonalBridge, we support up to the 5 most popular printer suppliers: Scalable Press, Merchize, Dreamship, Gearment, Customcat. These printing suppliers are collectively known as Builtin fulfillment services to distinguish them from custom fulfillment services.

To use Builtin fulfillment services, you just need to fill in the API key, then can use it immediately. See instructions for configuring the API key for Builtin fulfillment services.

Custom fulfillment services

You can use supported builtin fulfillment services and also create your own custom fulfillment. This function will be very suitable in case you have your own supplier.

For example, if you have your own supplier in China, you can create a custom fulfillment to differentiate it from other fulfillments. The system will support you to export order to fulfill csv according to custom fulfillment.

See instructions for creating a custom fulfillment service.

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